Admin Server

Proxy server configuration in AVG Admin Server

Run the AVG Admin Server Monitor from START > Programs > AVG 2011 Remote Administration > AVG Admin Server Monitor and click the Server settings... button.
Choose the UpdateProxy tab, enable the option "Use proxy server", fill in the server address. If you need to specify proxy authentication options, enable the "Authentication" checkbox too, and fill in the login details you wish to use.

 

Sending of e-mail notifications about different AVG related events in your network

In case you wish to be informed about different AVG related events in your local network, you can set up the AVG Remote Administration to automatically send you an e-mail notification when a selected event occurs.

The following events can be monitored in your network:

  • Out of date AVG version
    • Station with outdated version of AVG.
  • Out of date virus database
    • Station with outdated version of virus database.
  • Station needs restart
    • Station needs to be restarted.
  • Not communicating station
    • Station is not communicating with DataCenter for a very long time.
  • Station is infected
    • Virus infection on station
  • Not communicating after installation
    • Station is not communicating after remote installation.
  • New update
    • New update of the given priority has been released.
  • Scan interrupted
    • Scheduled scan was interrupted.
  • Managed update
    • Managed update has been completed.
  • Update failed
    • Station update has failed.
  • License expiration
    • The license number on the station will expire soon.
  • Out of date scanning engine
    • Station with outdated version of scanning engine. (AVG 2011 stations only).

In order to set up the AVG Remote Administration to automatically send you an e-mail when one of these events occurs, please proceed as follows:

  • Run AVG Admin Server Monitor.
  • Click on the Server settings button.
  • Switch on the E-mail tab.
  • Fill in the appropriate values and confirm changes by clicking OK.

As soon as the AVG Admin Server is configured for sending e-mails, you can enable sending of notifications as follows:

  • Run AVG Admin Console.
  • Select the Notifications option in the left-tree menu.
  • Righ click the desired event and choose the Active option.
    • In order to access its settings please double click the line.

Note: In order to avoid excessive e-mail traffic and floods, it is possible to group simillar notifications. In this case only one e-mail arrives to your mailbox with a list of afflicted stations (e.g. virus outbreak).

 

Synchronization process

Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter.

1) Station Settings Synchronization

  • Mandatory settings are transferred from the DataCenter to the station.
  • Non-mandatory settings are transferred from the station to the DataCenter.

By default, the settings synchronization process is carried out every 60 minutes. To alter the synchronization period for stations, open the AVG Admin Console, go to stations settings -> Remote Administration section -> Synchronize configuration option.

It is also possible to request immediate settings synchronization from the AVG Admin Console. To do so, right-click a station's node in the navigation tree or a particular station in the stations view, and select Synchronize settings from the context menu.

Additionally, the synchronization occurs:

  • Each time the station powers on/goes online its settings are synchronized within the period
  • When the station connects to the AVG DataCenter for the first time, its settings are synchronized immediately
  • When settings of a station or several stations are changed and confirmed from the AVG Admin Console

2) Scan Results Synchronization

This synchronization process sends data from the station to the AVG DataCenter. It takes place:

  • Each time the station powers on/goes online (within 20 minutes)
  • Immediately after scan completion or after an infection is detected by Resident Shield
  • Immediately or within 20 minutes after a scan result modification is carried out by a user on the station in the AVG program (healing, moving to vault etc.)

It is also possible to request immediate scan results synchronization from the AVG Admin Console. Simply right-click a station's node in the navigation tree or a particular station in the stations view and select All tasks -> Ask for scan results from the context menu.

3) Station Components States Synchronization

This synchronization process sends data from the station to the AVG DataCenter. It takes place:

  • Each time the station powers on/goes online (immediately)
  • Each time a component state is changed (within 5 minutes)

It is also possible to request immediate synchronization from the AVG Admin Console. Simply choose a station's node in the navigation tree, right-click in the stations view, and from the context menu select All tasks -> Refresh components state.

More information regarding the connection requirements needed for successful synchronization is available in FAQ 3269