Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter.
1) Station Settings Synchronization
- Mandatory settings are transferred from the DataCenter to the station.
- Non-mandatory settings are transferred from the station to the DataCenter.
By default, the settings synchronization process is carried
out every 60 minutes. To alter the synchronization period for
stations, open the AVG Admin Console, go to stations settings ->
Remote Administration section -> Synchronize configuration option.
It
is also possible to request immediate settings synchronization from the
AVG Admin Console. To do so, right-click a station's node in the
navigation tree or a particular station in the stations
view, and select Synchronize settings from the context menu.
Additionally, the synchronization occurs:
- Each time the station powers on/goes online its settings are synchronized within the period
- When the station connects to the AVG DataCenter for the first time, its settings are synchronized immediately
- When settings of a station or several stations are changed and confirmed from the AVG Admin Console
2) Scan Results Synchronization
This synchronization process sends data from the station to the AVG DataCenter. It takes place:
- Each time the station powers on/goes online (within 20 minutes)
- Immediately after scan completion or after an infection is detected by Resident Shield
- Immediately
or within 20 minutes after a scan result modification is carried
out by a user on the station in the AVG program (healing, moving to
vault etc.)
It is also possible to request immediate scan results synchronization
from the AVG Admin Console. Simply right-click a station's node in the
navigation tree or a particular station in the stations view and select All tasks -> Ask for scan results from the context menu.
3) Station Components States Synchronization
This synchronization process sends data from the station to the AVG DataCenter. It takes place:
- Each time the station powers on/goes online (immediately)
- Each time a component state is changed (within 5 minutes)
It is also possible to request immediate synchronization from the AVG
Admin Console. Simply choose a station's node in the navigation tree,
right-click in the stations view, and from the context menu select All tasks -> Refresh components state.
More information regarding the connection requirements needed for successful synchronization is available in FAQ 3269