If there are some spam e-mails which are not detected by AVG Anti-Spam please add the sender's e-mail address (or whole domain) to the Blacklist. To add addresses or domains to the Blacklist:

1. Open the AVG program.
2. On the Tools menu, click Advanced settings.
3. On the left pane, expand Anti-Spam.
4. Select the Blacklist option and then click Edit.
5. Enter the e-mail address (or domain) you want to be blocked - e.g. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or just domain.com.
6. Click OK.

If an e-mail has been incorrectly marked as spam, you can add the sender's e-mail address to the Whitelist in the same way

You can also train the Anti-Spam component to recognize similar spam e-mails the next time they come. Please do the following to train the Anti-Spam component:

1. Open the AVG program.
2. On the Tools menu, click Advanced settings.
3. On the left pane, expand Anti-Spam.
4. Select the Settings option, and then click Train Anti-Spam.
5. You will have following options (or fewer, depending on the installed e-mail client):
   • Folder with EML files
   • MS Office Outlook
   • Windows Mail (Outlook Express)
   • The BAT!
   • Mozilla Thunderbird
6. Choose the program and exact path/folder where spam or correct e-mails are stored.
7. Choose the filtering options of the selected folder and whether you want to train for SPAM or HAM (wanted e-mails).
8. Click OK to save the configuration.

If you want to add a sender's e-mail address (or whole domain) to the Blacklist, follow these steps:

1. Open the AVG program.
2. On the Tools menu, click Advanced settings.
3. On the left menu, expand the Anti-Spam item.
4. Select the Blacklist option, and then click Edit.
5. Enter the e-mail address (or domain) to be blocked - e.g. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or just domain.com.
6. Click OK.

Now all e-mails received from the e-mail address (domain) that is "blacklisted", will ALWAYS be marked as SPAM.

The procedure for adding a sender's e-mail address (or whole domain) to the Whitelist is similar to the Blacklist:

1. Open the AVG program.
2. On the Tools menu, click Advanced settings.
3. On the left menu, expand the Anti-Spam item.
4. Select the Whitelist option, and then click Edit.
5. Enter the e-mail address (or domain) to be allowed - e.g. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or just domain.com.
6. Click OK.

Now all e-mails received from the e-mail address (domain) that is "whitelisted", will NEVER be marked as SPAM.

Note: You can also use the Import button, which will allow you to automatically import e-mail addresses from the Windows Address Book or Microsoft Office.