To connect AVG 8.5 to AVG 8.5 Remote Administration, the Remote Administration component has to be installed on the station (client). This component is available with all Network Edition and SBS Edition license numbers. To add the component to current AVG installation, please proceed as follows:

Please be informed that we have recently released a brand new AVG 2011 and installation files for AVG 8.5 are no longer available.

Please follow FAQ 3250 to download and install AVG 2011 or FAQ 3258 to install AVG 2011 over AVG 8.5.

Note: Let us inform you that AVG 2011 does not support installation on Microsoft Windows 2000. For more information visit FAQ 2950. In case you are using Windows 2000, please download and install or upgrade to AVG 9.

For corresponding article for AVG 2011, see FAQ 3717, or visit FAQ 1970 for AVG 9, please.

To check if an AVG client is connected to AVG Admin Server, please refer to AVG -> menu Help -> About AVG -> tab Version. On this tab, the AVG Remote Administration line is shown with the current status of the connection:

• AVG8 Admin client is connected - everything is OK.
• No changes are necessary on the client.
• AVG8 Admin is running - Remote administration is installed, but connection string is not filled in.
• The connection string can be entered in AVG -> menu Tools -> Advanced Settings -> section Remote Administration.
• AVG8 Admin client is connecting - Remote administration is installed, but it is not able to connect to the AVG Admin Server.
  
• please make sure that the connection string is correct in AVG -> menu Tools -> Advanced Settings -> section Remote Administration:
  Server: name or IP address of the server with AVG Admin Server (AVG Remote Administration).
  Port: 4158 by default, can be changed in AVG Admin Server Monitor -> Server settings.
  Login / Password: empty by default, can be changed in AVG Admin Server Monitor -> Server settings -> tab DataCenter.
  Port for incoming messages: 6051 by default.
  
• Component is not active - Remote administration is installed, but some files are corrupted.
• Please run the AVG installation file and select Repair installation.
• Row AVG Remote Adminisitration is not present - Remote administration component is not installed.
  
• Please run the AVG installation file and add the component Remote Control Communication Library.

It is also possible to actively test the connection to AVG Admin Server:

• Open AVG -> menu Tools -> Advanced Settings.
• Go to section Remote Administration.
• Click Test connection.
• Status of the connection will be shown. In case the connection fails, reason for the failure will be displayed.